Terms & Conditions
The customer ordering the goods, in writing or by phone, fax and email signifies acceptance of these terms. These terms relate to all items offered by Ecco Trading Co Ltd.
All orders require a 50% deposit to secure the goods, the balance due prior to collection or by arrangement with Ecco Trading, Overdue payments will accrue interest at the rate of 2.5%
Per month. All items remain the property of Ecco Trading Ltd until paid in full.
All Trade prices exclude vat, All trade orders exclude delivery costs. Delivery may be arranged on clients’ behalf and a quote provided, Ecco Trading will not accept responsibility of delayed delivers by the courier companies. Please note there is no minimum order.
Deposits are non refundable on cancelled orders, however a credit note will be issued for future use.
Any items that are surplus to requirements must be returned in the original packaging in order for a credit note to be issued less 20% administration charge, any returns to be agreed by Ecco Trading or they will not be accepted, and any costs involved to be paid by the client. All damages must be reposted within 48hrs of receipt of goods. Returns cannot be accepted after this time, Original packing boxes to be retained for return of items, any damage must be photographed and emailed to Ecco Trading before returning items.
Many items are finished by hand and Ecco Trading accepted no liability for slight variation in colour or appearance that may occur from batch to batch. Colours on the website and catalogue are shown as close as possible to the true colour. However there may be a variation due to the printing or digital process.
Clients must ensure that any items ordered matches their criteria for suitability.